Our business intelligence developers implement scalable, enterprise-wide BI systems to deliver data insights for on-premise, web, cloud, mobile, and hybrid platforms. We utilize popular BI tools including SAP, Cognos, Microsoft Power BI, and Oracle to deliver powerful solutions giving decision makers real-time access to mission critical data.
We engineer central repository data warehousing systems to Extract, Transform, and Load (ETL) the miscellaneous information from disparate sources including applications, systems, platforms, channels, and departments. We set up multiple nodes for data aggregation and secure the data cluster safely in the cloud or database for your analytics program to data mine.
Our developers provide end-to-end BI services to ensure your data integrity by migrating legacy data, integrating raw data silos, and modernizing the data infrastructure. Our solutions also include intuitive data modeling, visualizations, and database architecture design for all enterprise systems.
We help you manage your mission critical data for optimal insights. Our BI developers design Service Oriented Architectures (SOA) and program robust platforms for data discovery / mining, real-time reporting, big data processing, predictive analytics, decision support, executive dashboards, custom KPI tracking, performance scorecards, and more.
Our developers integrate BI solutions with your diverse software systems to allow real-time reporting with customized solutions to help you understand your data more quickly. We program features for real-time queries to yield data-intensive reports with data visualization of business objects through a multitude of charting and graph styles.
Our cloud development experts design, develop, deploy, migrate, secure, and customize cloud computing solutions. Their expertise includes the entire cloud stack: SaaS, PaaS, IaaS, and more. Hire cloud technology experts on-demand to deliver cloud services and apps customized to your needs
At Meta9 Technologies, we provide custom software development services and IT staffing solutions for businesses of every size, across all industries. We optimize development lifecycles by offering dedicated developers with specialized technology and industry expertise. We are a seamless back-end technology partner providing transparent communication and scalability, keeping projects on time and within budget. Contact us now to discuss your database software development needs.
We develop scalable, enterprise-wide ERP systems to automate critical processes and give key data insights across on-premise, mobile, and web-based platforms giving real-time access to mission critical data.
We analyze your current business environment to identify incompatibilities of disparate systems and formulate strategies to integrate and migrate mission critical software into a converged infrastructure.
We design the centralized architecture of a fully integrated business IT environment to ensure the scalability of your business by facilitating real-time data automation between systems.
We deploy and configure your custom networks, servers, security, and data management solutions throughout your entire organization with data integrity maintained plus little or no downtime incurred.
Our developers update legacy systems to ensure your data integrity by migrating legacy data, integrating raw data silos, modernizing the data infrastructure, and seamlessly integrating systems.
We engineer central repository data warehousing systems to Extract, Transform, and Load (ETL) the miscellaneous information from disparate sources and set up multiple nodes for data aggregation.
Our ERP developers design Service Oriented Architectures (SOA) and program robust platforms for predictive analytics, decision support, executive dashboards, KPI tracking, performance scorecards, and more.
We program features for real-time queries to yield data-intensive reports with data visualization of business objects through a multitude of charting and graph styles.
At Meta9 Technologies, we provide custom software development services and IT staffing solutions for businesses of every size, across all industries. We optimize development lifecycles by offering dedicated developers with specialized technology and industry expertise. We are a seamless back-end technology partner providing transparent communication and scalability, keeping projects on time and within budget. Contact us now to discuss your ITSM needs.
We program web-based service desk platforms for ITSM systems with secured Customer Service Request (CSR) management portals
User-defined dashboard customization capabilities for efficient tracking and management of enterprise ITSM processes or individual workflows
ITSM systems development including ticketing / task management solutions for self-service or managed ticketing, ticket email, and others
Service Management Knowledge System (SMKS) creation including internal and external knowledge base tracking software solutions for master data tracking
Knowledge based integrations with routing / escalation rules creation to automate priority services, plus notifications automation, task tracking and management software, analytics and report creation applications
We develop custom mobile, social, and collaborative technical support service access portals
Custom call center tracking software development allowing enhanced customer engagement through Automated Call Distributor (ACD) modules, SIP (Session Initiation Protocol) integrations, and enterprise workload management, automation, plus optimization
We program custom Service Level Agreement (SLA) management systems and tools to handle site specific SLAs, configure separate requests, ensure automatic assignments, assign priorities based on predetermined parameters, plus implement reporting tools to measure response time, SLA compliance / violations, and more
We program contract management software to plan resource allocation based on contract life-span, track budgeted service management agreements, and monitor the financial success of the contract
We program custom modules and upgrades for client management software to support on-site or off-site Customer Relationship Management (CRM) systems including integrations and automation processes for new or lost customer status changes
We develop Enterprise Service Integration (ESI) software for approvals, notifications, and messaging capabilities
Preventative maintenance application development to schedule, automate, and record tasks
We program Computerized Maintenance Management Systems (CMMS) to automate workflows for external requests, asset history records keeping, hardware inventory management, and more
We engineer application mapping software for mission-critical logging with integrated modules for Application Performance Management (APM) to alert IT of availability disruptions
Custom software for release management automation to streamline versioning and accelerate deployments
Enterprise Feedback Management (EFM) systems integrations onto existing helpdesk or online insight-gathering processes with dynamic questioning capabilities and automated responses to infrastructure incidents, change requests, call center inquiries, and other user interactions
IT security solutions with custom risk assessment automation application development and integrated information assurance systems
Enterprise IT lifecycle services with Asset Management Systems (AMS) software solutions including custom application development for auto discovery tools, metadata repository creation, Configuration Management Database (CMDB) setup to collect, store, plus hardware / software licensing renewal tracking systems
We program availability management modules to automate infrastructure operational checks and identify possible malfunctioning equipment, with additional active and passive monitoring features
Custom services procurement application development for eProcurement / eSourcing efficiency enhancements and Information Services Procurement Library (ISPL) augmentation with integrations to service catalogs and service delivery automation workflows, plus tendering planning / preparation tools
Problem management software development for risk mitigation of underlying issues, temporary workaround implementation, with integrations to incident, change, and asset management systems ensuring optimal availability of systems
We program planning and change request management approval rules for automated authorization and implement self-service capability processes
Custom software for ITSM continuity management planning including integrated disaster recovery software systems with server restore capabilities through automated backups, private branch exchange re-establishments, and more
We develop custom software to address BYOD infrastructure challenges and program Mobile Device Management (MDM) platforms, to secure data at the corporate level (including email transmissions), integrated seamlessly across multiple devices and operating systems, plus program optional features including lost device GPS tracking, geofencing monitors, remote device wiping capabilities, and more
Predictive maintenance software for infrastructure optimization with predictive analytics application integrations to ensure equipment uptime, enhance system quality and stability, and detect possible failure patterns
We integrate and use tools such as ManageEngine